Shipping

All packages come with tracking number where you can track the shipping status.

MALAYSIA

You may visit Pos Laju Track and Trace and key in your tracking number to check your delivery status.

If no one is available to receive your items, Pos Laju will leave a note. You can call their customer care helpline and they will arrange to re-attempt delivery. Alternatively, you can also ask them the location of your items if you wish to pick it up on your own. They will usually keep your items at the nearest Pos Laju branch in your area.
Please note that if you do not collect your item(s) within 14 days, it will be returned to us in which you will need to bear the cost for re-ship.
INTERNATIONAL
You may visit Pos Daftar Track and Trace and key in your tracking number to check your delivery status. After your item has arrived at its destination, you can monitor the delivery status at your local post office website. Here’s a list of websites of the countries we commonly deliver to:

Australia Post

Canada Post

Singapore Post

Royal Mail (United Kingdom)

If you have upgraded to Express Shipping, you may visit the following websites to track your items depending on the courier services you’ve selected:

ESTIMATED SHIPPING DAYS

Regular Shipping

  • Malaysia: 2 – 3 business days (via Pos Laju)
  • Asia: 1 – 2 weeks
  • Australia: 2 – 3 weeks
  • Europe: 2 – 3 weeks
  • US & Canada: 3 – 4 weeks
Express Shipping
Worldwide: 3 – 8 days (depending on the courier services you selected)
**Please note that the shipping days stated above do not include our production time, weekends and public holidays.