- Estimated shipping days for standard shipping (not including production days):
Asia, Australia & New Zealand: 5 to 15 days
Europe, US and Canada: 15 to 20 days
- Express shipping available
- Read Shipping Policy for more information.
Returns and Refunds
Returns & Refunds
There will be no refunds for custom made products. However, we will replace your items at no cost to you in the following situations:
- ITEM LOSS/ UNTRACEABLE: We will replace the item with a similar one if still available or you can choose another item of a similar value for untraceable and lost items. Non-delivery of items must be reported within 30 days of purchase to enable an exchange.
- DAMAGED ITEMS: If there is any damage to your items during shipping, please send us the image of the damaged items and we will arrange for replacement.
Read Returns and Refunds Policy for more information.